Build better products using customer insights [webinar]
Unpack how to maximize customer insights and truly understand exactly what your users need from your products.
📅 Date: Thursday, April 20th
⏰ Time: 8am PDT | 11am EDT | 4pm BST
👩🏫 Duration: 1 hour
Every product professional wants to create products that solve real customer problems, are adopted, and delight users.
However, many teams fall short because they fail to uncover the right solutions for their core customers’ underlying needs.
So what's the answer? Customer insights.
Join our live session, featuring experts from Productboard and TCGen Inc., as we discuss how you can apply these insights to your product and create feature sets that your customers will love.
Key takeaways:
💡Understand your stakeholders and the context behind their requests
🗣 Create cross-functional alignment for collecting and acting on customer insights
🗺 Synthesize feedback and extract compelling themes to help feed your roadmap
📝 Use the Kano method to delight customers and gain market share