Some of the blind spots in AI include the lack of transparency of the AI systems, the fairness of the algorithms which are backing the entire machine learning experience, and the dependence on humans for artificial intelligence to be effective....

Not only do KPIs help indicate how customers feel toward your business, they’ll also give you the tools to act on that feedback and data. With KPIs, you can set targets, understand objectives, and even compare yourself to business peers....

Phoebe Gavin shares her insights on making Vox.com the best newsroom in the industry by focusing on inclusion, career development, and hiring. She also explores driving culture change through audience development, reframing your mindset with experimentation, and much more....

At the heart of a team or organization that creates product magic is an exceptional product leader who thrives at people management and product leadership, simultaneously building people and products. Here are my 15 rules of great product leadership....

I’d like to start at the very core of what drives business outcomes when we build digital products for users. And that’s actions. Actions in our products, actions in our workflows, actions in a website, and actions in our mobile apps. The more actions, the more successful those products will be....

Product development and product management each have their own function, but together, they make a final product ready to be enjoyed by their target audience....