“As much as you communicate, it’s probably not enough…” 

In this episode of Product Ops Chronicles, hosts Graham Reed and Antonia Landi sit down with Thorsten Löwenberg, Product Operations Lead at Miro, to discuss his experience building product ops from scratch while scaling the business. 

From challenges to wins, and how to align cross-functional teams (across two buildings), Thorsten shares all!

Key talking points: 

  • Aligning product teams through rapid scaling
  • Reducing friction between teams
  • The biggest surprises and challenges of scaling product ops
  • Communication, communication, communication
  • Following the need (and iterating)

About our guest, Thorsten Löwenberg

Thorsten is a senior leader in operations and product operations with over 20 years of experience helping tech organizations scale – from high-growth startups to global enterprises. His work sits at the intersection of strategy execution, agile delivery, and cross-functional enablement.

Connect with Thorsten on LinkedIn.

About our hosts, Graham and Antonia

Graham Reed is the Head of Product Operations at HeliosX Group. He’s a seasoned, results-driven & strategic Product Operations leader with over 10 years as a hands-on product manager/leader. He’s also the Founder of the Product Mind Community, a product-focused mental health and wellbeing support hub.

Connect with Graham on LinkedIn.

Antonia Landi is a Senior Product Operations Coach & Consultant dedicated to transforming competitors into market leaders through the power of Product Operations. She specializes in designing and implementing tailored operational frameworks that drive alignment, effectiveness, and measurable outcomes. 

Connect with Antonia on LinkedIn.