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Customer Success Collective Accredited Courses and Certifications

Choose your level

Built with leading product experts at orgs like Google, Uber, LinkedIn, HelloFresh, Pinterest, and more, our certifications are nothing short of world-class.

We’re accredited and recognized by the CPD, and all our certifications are based on real-life experiences, practical implementation, and actionable learnings you can apply tomorrow.

Built and trusted by experts at

The PLA Framework

Companies using a product-led growth model grow 24% faster, so mastering key concepts is crucial. Our Product-Led Growth Framework guides you through the four stages—discover, strategize, create, and launch—equipping you with the tools to delight customers and optimize workflows.

Get framework
The PLA framework

Discover

The discovery phase sets the foundation for product success by exploring customer needs, market dynamics, and challenges to guide innovation.

  • Explore customer needs
  • Analyze market dynamics
  • Define innovation blueprint
Get framework
Discover

Strategize

The strategy phase maps out the product journey, using market research and idea validation to align with target audience needs and ensure success.

  • Analyze market research
  • Identify target audience
  • Validate product ideas
Get framework
Strategize

Create

The create stage transforms ideas into tangible products through collaboration, prototyping, testing, and iteration to ensure functionality and usability.

  • Build and prototype
  • Test and iterate
  • Ensure user functionality
Get framework
Slide Create

Launch

The launch stage introduces your product to the world, with a go-to-market strategy, marketing campaigns, and coordination for a smooth release.

  • Plan go-to-market strategy
  • Execute marketing campaigns
  • Coordinate cross-team efforts
Get framework
Slide Launch

Elements of product management

table of elements of pla

Get this certification with Pro+ membership

Ready to invest in lifelong learning? Discover the best option for you—compare Pro+ membership to individual courses. We've got the perfect fit.

Learn about Pro+

Pro+ Membership

$167/month (billed annually)

The ultimate growth hub for product professionals

  • 10+ certifications, including Product Operations, Product Pricing, and Product-Led Growth.
  • 60+ ready-to-use templates to streamline workflows
  • Monthly product and GTM workshops
  • 450+ hours of OnDemand insights from Google, LinkedIn, Microsoft, & more
  • Free summit ticket (RRP $1,295) to connect with industry leaders
  • Exclusive community of 10,000+ PMs for collaboration and idea exchange
  • 1:1 guidance from seasoned mentors
  • Peer councils to build meaningful relationships
  • PLA GPT for instant AI-driven answers to all your questions
Subscribe to Pro+

Individual certification

$500-$1,299 One off payment

One-off payment and lifetime access

  • Unlimited access to all certification materials, forever
  • Stay up to date with future certification updates
  • Earn your official certification upon passing the exams
  • Ready-to-use templates and frameworks to jumpstart your progress
  • Practical strategies you can apply to your role immediately
Enroll now

What you’ll get with Pro+

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Certifications to elevate your career

Access 10+ expert-led certifications, including product operations and product-led growth, designed to boost your skills and advance your product career.

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Ready-to-use templates

Streamline your work with 60+ tested templates, helping you save time and effort while enhancing productivity in all stages of product management.

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Live workshops

Learn from seasoned experts in monthly product and Go-to-Market workshops, providing actionable insights to ensure impactful and successful product launches.

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OnDemand learning library

Gain 450+ hours of content from product leaders at leading companies like Google, Zoom, and Microsoft, giving you the insights to excel in your role anytime, anywhere.

“PLA is a great place to learn from product people across industries and around the world. There are almost as many ways of doing product as there are people doing product. PLA brings a bunch of those people and those perspectives together into a supportive and informative community.”

Deanna Badizadegan
Lead Product Operation Manager

“I learned a lot of great concepts and frameworks from the courses, and also had the opportunity to meet and hear from other product leaders.”

Deidre Arnold
Director of Product

“It doesn't matter if you're just testing the waters in product ops or you've been in the thick of things for years - there's something in here for everyone. I can't help thinking how much smoother my journey would have been with this kind of insight from the get-go but I'm grateful to have this as part of my tool-kit now.”

Gabby Peralta
Product Operations Manager

Test your product management IQ today

Uncover your strengths, identify growth areas, and gain personalized insights with our Product Management IQ test. Benchmark your skills and access tailored resources.

Take PMM IQ test

Customize the way you want to learn

If you’re taking our Core certification, choose the learning style that suits YOU best.

On-demand

Learn at your own pace.

  • 100% OnDemand curriculum
  • Practical workshop activities
  • Optional live weekly workshops forevermore
  • Exams interspersed throughout
  • Get async answers to your questions
On-demand

Live virtual

Upskill virtually alongside your peers.

  • Pick between part- and full-time programs
  • Live instructor leading you through the curriculum
  • Breakout activities
  • Live Q&A sessions with your expert instructor
  • Cohort-led learning
  • Optional live weekly workshops forevermore
Live virtual

In-person

Get certified in a single day, in-person.

  • Meet your instructor in-person
  • Learn and interact with a class full of students
  • Interactive breakout activities
  • Live Q&A sessions with your expert instructor
  • Lunch and refreshments provided
  • Optional live weekly workshops forevermore
  • Network with your cohort afterward
  • Walk away certified after just one day
In-person