Product ops team charter

If you’ve ever found yourself saying, “That’s not really product ops’ job…” this one’s for you.

The product ops team charter template helps you clearly articulate your team’s role, responsibilities, and impact. It’s built to educate stakeholders, align teams, and reduce those off-scope requests that eat into your time.

As we discovered in the State of Product Ops Report 2025, 29% of product ops teams cite lack of role clarity as their biggest challenge, and nearly a quarter struggle to drive cross-departmental alignment.

This template gives you a way to fix that – by making your value visible and your scope unmistakable.

What is a product ops team charter template?

A product ops team charter is your team’s source of truth – a concise, shareable overview of who you are, what you do, and how you collaborate across the business.

This template provides a ready-to-roll framework modeled after high-performing product ops teams.

Inside, you’ll find:

• Clear, editable slide copy for defining your mission, scope, and structure
• Visual ideas that make your work easy to understand (and dare we say, look great)
• Space to add your team’s wins, key metrics, and collaboration model

In short, it’s a communication toolkit that helps you turn “What does product ops actually do?” into “We couldn’t run product without them.”

Who is it for?

This template was designed for:

• Solo product ops practitioners who want to clarify their role and reduce ad hoc requests
• Growing product ops teams looking to scale collaboration across product, engineering, and customer success
• Leaders and execs who want to align the organization around a clear understanding of product ops’ value

Whether you’re just getting started or refining a mature function, this template helps you communicate the “why,” “what,” and “how” of your work in a way that resonates across teams.

How to use the template

1. Make a copy in Google Slides or download the PowerPoint version.
2. Customize the content – add your team’s details, focus areas, and examples from your org.
3. Share it widely – present it to new hires, use it in stakeholder onboarding, or share it in your next all-hands meeting.
4. Keep it fresh – revisit periodically to reflect new wins, priorities, and process updates.

Download your product ops team charter template

Product ops team charter

Product operations Team charter Name of course here

Google Docs