The State of Product Operations report 2025

When you introduce product operations, you always start with, “This is a new function.” Every company and industry has different purposes or setups in regard to product operations. This is extremely common....

With AI so readily available, the possibilities of how the tech can be used is being pushed to its limits with exciting results. The two big names on the block right now are Google Bard and ChatGPT, each with its own capabilities users are mastering for their own benefit....

Businesses ahead of the curve are embracing product-led growth expansion strategies to capture new market opportunities, establish a competitive edge, and secure a sustainable future....

Product-led growth also doesn’t imply some kind of hierarchy between product and x. So it doesn't mean that product is the boss of design or support. From everything down to your internal documents, sales collateral has some kind of impact on how customers derive value from your product....

Successful onboarding of customers to your SaaS product is essential in a number of ways. Successful onboarding is dependent on a number of factors, namely: the ease of use (user-friendliness) and the speed at which one can receive results....

All these highly anticipated events will be coming your way, so get ready to mark your calendars, pack your bags, and join us for an unforgettable year of product-led events....

It has been an exciting few months for the Product Operations community. We have seen the rapid rise in interest and focus on the ‘art’ of product management for ProdOps to step in and support, enable and improve....

When you empower your employees, you give them a sense of authority and autonomy to make the customer experience the best it can be. Think of it as giving your employees the right tools to handle customer interactions quickly and smoothly....

If your users are already getting value from the freemium version, show them what else they’re missing out on. Not only does this encourage them to try services that would normally cost, but it’s also low risk for them....

ChatGPT is excellent for brainstorming, as it will build upon your ideas as you develop them. The AI is capable of identifying new markets and customer segments based on the direction you give it. All you have to do is ask the right questions....

The Product Development Life Cycle is a cyclical process, therefore it restarts with the introduction of new goods or services once a product reaches the end of its useful life. It is a crucial tool for developing effective products that satisfy consumer wants....

Oftentimes, people think of product ops and think of heavy-handed processes and programs. But really, our goal is to help people move faster and move in alignment with one another....

Reading books is a great way to learn more about product strategy - but when there’s so much out there it can be difficult to know where to start. We’ve compiled a list of some of the best product strategy books, so you can spend less time searching and more time reading!...

We’ve got the 10 best metrics for customer retention, all organized in one neat list for you to browse through....

Books can help product managers learn new ways to approach product discovery and sharpen their skills. In this guide, we'll share our top 10 picks for the best books on product discovery....