Members-only Articles The product operations hiring guide At the Product Ops Summit, I talked about hiring. I got so many follow-up questions so I decided to share some of my thoughts about it. This is not a “how to interview” guide, it's more of what to look for, and how to understand what you're looking for when hiring for a prod ops position....
Members-only Articles Designing products for today’s knowledge workers For decades, product designers, developers, and marketers have sought to tap into the high-value "knowledge worker" market space with new products and technology. However, this has presented a unique set of challenges with regard to delighting this particular audience....
Members-only Articles Perception, blindness, regrouping and action Our team has a strong habit of continuously exchanging ideas while we work. Working together through opinions, experience and challenges. This article is based on only one of those conversations so that others can see what goes on into our team and how we face our challenges on a day-to-day basis....
Members-only Articles How to best achieve product ops’ mission I'll share a little bit of my journey leading and building product operations in some amazing companies. I'll also share a little bit about Dragonboat, where, based upon my learnings, a created a purpose-built platform for product operations and outcome-focused product teams....
Members-only Articles The golden questions of product development By defining a set of conditions, in the form of straightforward plain language questions, that are consistent across the product development organization, teams are able to ensure that early stage product conversations are geared towards a process of learning....
Members-only Chief Product Officer Summit | November 26 | London Join us for the Chief Product Officer Summit on November 26, live in London, and learn from the likes of Gousto, Bloom & Wild, Doozy, Wintermute, Lifetise and more....
Members-only Product-Led Summit | November 26 | London Join us for the Product-Led Summit on November 26 and discover how to get hired as a product person, keep product in step with hyper-growth, measure product/market fit & more with experts from the likes of ASOS, FarFetch and Sage....
Members-only Product Development Wireframing key screens to kickstart the design process Key screens are the interfaces that convey the essence of your product or service. Wireframing your product’s key screens should be the first pass of your interface design, making the highest priority screens the most visible in your first version of the design document....
Members-only User Experience Understanding the customer experience is everything, with Adam Dille In this episode, we sit down with Adam Dille, Quantum Metric, who explores his journey to product leadership, and how he’s combining product and engineering into a perfect mix that allows customers to thrive....
Members-only Articles How to use behavior-based onboarding to improve PLG conversion We’ve always believed in the power of our product, but in late 2020 we made a company decision to pursue PLG in earnest. As we deeply believe in making data-driven decisions - in the power of hypothesis, testing, and iteration - we’ll be sharing our various experiments with the world....
Members-only Membership content How Linktree used product-led growth to scale to 12 million users I'm Jessica Box, Head of Growth at Linktree, and I'm really excited to be sharing the incredible learnings I've had throughout my career on growing organizations. Specifically, I'm going to share how Linktree has grown from zero to 12 million users in less than four years....
Members-only Product Operations The product ops roadmap to success for accelerating portfolio outcomes If you missed my Product Ops Summit talk, I shared the three pillars and a roadmap to success for product ops, whether you’re just getting started or scaling a mature organization. Here, I touch on the pillars and dive into the roadmap to success....
Members-only Articles Finding the balance of discomfort With organizational change, there needs to be a necessary level of tension for things to be effective and move forward. Do too much for them and people won’t have enough “muscle” to navigate through the proposed change on their own. Apply the right level of tension - that’s when growth happens....
Members-only AI & Machine Learning Building AI products: the ML lifecycle from the PM perspective When it comes to AI products, an inner lifecycle is introduced and needs to be blended by the PM into specific steps. Let's take a look at the ML lifecycle compared to the product lifecycle, and where exactly the PM should be involved and how....
Members-only AI & Machine Learning The framework for building machine learning products Over the years of building machine learning products, I’ve come up with a framework that usually works for me. I break down a machine learning product into eight steps. This part covers steps one through three....