Members-only Product Management How to use the five whys technique during user interviews like a product manager I’ll detail how I use the “Five Whys” framework during discovery as a tool to coax and cajole as much information out of customers as possible. All so that I am better able to understand the root issue or problem the customer is asking me to solve in the first place....
Members-only Product Management How to conduct a retrospective like a product manager Provide a way for your team to reveal long-standing issues, discuss contentious topics and chart a way forward to help your team remain happy and productive....
Members-only Product Management How to prioritize what your squad builds next like a product manager It's important that every product manager has a quick, simple and collaborative way to sit down with their squad and talk through the litany of ideas and organize them in a way where you realize what's valuable, what's a feature delighter, and what's not necessary....
Members-only Product Management A basic decision-making matrix for your PM toolbox The Deficit, Deadline & Decision matrix I’ve developed is based loosely around the ‘C’ in the CIRCLES method. The goal is to help you decide, based on your resource deficits and looming deadlines, which idea, feature or problem you and your squad should prioritize first....
