Product ops exit interviews with PMs

When a PM leaves your organization, it's easy to focus on the handover and miss a valuable opportunity to learn. Exit interviews give product ops professionals a chance to understand what was working, what wasn't, and where there's room to improve the experience for the PMs who remain.

This template gives you a clear, consistent structure for those conversations, so nothing important gets overlooked and the insights you gather can actually drive change.

What is a product ops exit interview template for PMs?

This template gives you a clear, consistent structure for product managers' exit conversations, so nothing important gets overlooked and the insights you gather can actually drive change. It covers seven key areas:

Basics: Role, tenure, reasons for leaving, and what attracted them to their new position.
Work/role: Whether goals were clear, how the role evolved, and whether the work felt meaningful.
Technology: How well the tech stack supported their workflow and what could be improved.
Team dynamics: Whether they felt part of the team and comfortable seeking support.
Management: How well they felt supported and whether feedback was useful and relevant.
Learning and development: Access to growth opportunities and career progression.
Product ops: Whether the changes made by the product ops function had a positive impact on their day-to-day.

Who is it for?

This template is for product operations professionals who want to make the most of PM exit interviews. Rather than treating departures as purely administrative, it helps you approach them as a source of honest, actionable feedback – the kind that's often harder to gather from people who are still in the building.

How to use the template

Fill in the PM's name and interview date at the top, then work through each section in order. The questions are designed to flow naturally from the basics through to more reflective topics, so the conversation should feel structured without being rigid. Not every question will apply in every situation, so use your judgment about which areas to focus on.

After the interview, review your notes for patterns (especially anything that points to systemic issues product ops could help address) and use those insights to inform how you support the PMs still on your team.

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Product ops exit interviews with PMs

Product ops exit interviews with PMs.pdf

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Product ops exit interviews with PMs

Product ops exit interviews with PMs.docx

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